FAQs
- How to Switch From HEIC to JPG File Format on iPhone
- Can I add drop ship to my order?
- Special Instructions: What is it?
- Nations Photo Lab + ImageQuix Partnership
- Nations Photo Lab + Instaproofs Partnership
- How to Deactivate Your Account
- How do I edit my profile information and/or password?
- We recommend you upload a higher quality image at no lower than 125 pixels per inch- What does this mean?
- Do you process film or work with film negatives?
- Locating Image File Specs/Pixel Dimensions
- How to determine the Aspect Ratio/ Shape of an Image
- Determining the Best Print Size- How Large can I go?
- Image Hosting Connectivity
- Trouble Uploading Images
- How can I add/remove borders to my prints?
- Cropping Issues
- Why does my image not look clear on the website/ ROES?
- Can I submit files using a FTP?
- Triptych Prints
- Sales Tax Exemption Status
- Can I make changes to my Album99?
- 500 and 504 Error Codes- What do they mean?
- Do you offer window mats for prints?
- What is your policy for photos with adult content?
- Does the website or ROES compress an image's quality?