FAQs
- Can I send files/ orders using a FTP?
- Triptych Prints
- Trouble Uploading Images
- Sales Tax Exemption Status
- Image Hosting Connectivity
- Locating Image File Specs/ Pixel Dimensions
- Determining the Best Print Size- How Large can I go?
- How to determine the Aspect Ratio/ Shape of an Image
- We recommend you upload a higher quality image at no lower than 180 pixels per inch- What does this mean?
- Do you process film or work with film negatives?
- How can I add/remove borders to my prints?
- Can I make changes to my Album99?
- 500 and 504 Error Codes- What do they mean?
- Do you offer window mats for prints?
- What is the Nations Photo Lab Color Challenge?
- Do you have a catalog?
- What is your policy for photos with adult content?
- Does the website or ROES compress an images' quality?
- Why does my image not look clear on the website/ ROES?