Soojin
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What is the expected turnaround/processing time of my order?
Question: What is the expected turnaround/processing time? Answer: Processing time or 'In-lab time' refers to the approximate time your order takes to make it through our lab. All of our items a...
What do "Back Printing", "Reference" and "Special Instructions" mean at checkout?
Reference refers to the information used to label your order. You can include a reference name or 'Nickname' for your order, which can help you quickly identify orders in your Order History section...
Free Shipping Policy
Orders under a merchandise total of $89 will, as a standard, ship via Economy shipping for $7.95 per order unless your order qualifies for the USPS Mailer shipping option or you choose a quicker sh...
Do you offer international shipping or shipping to non-contiguous states?
Question: Do you offer international shipping or shipping to non-contiguous states? Answer: Canadian Shipping Suspension: November 2024 We can ship orders internationally and to non-contiguous sta...
Shipping FAQ
Pick up Location and Times The pick-up shipping option is unavailable until further notice. To keep our employees and customers safe, we require all orders to be shipped upon fulfillment. Shipping ...
Paper Thickness Guide
Paper Type Thickness (mm) Product Fuji Crystal Archive Digital Pro II Lustre 0.24 Prints, Albums, Single-sided Calendars Fuji Crystal Archive Digital Pro II Glossy 0.24 Prints Fuji Cry...
Lab Closure- November 28th, 2024
The lab will be closed on Thursday, November 28th, 2024, in observance of the Thanksgiving holiday. We will reopen for production and service on Friday, November 29th, at 10 a.m. EST. If you would...
Framed Prints
Framed Prints are a wonderful addition to any home or gallery! Each framed photo is printed on our Epson Premium Photo Lustre Paper 260 with color correction and mounted on the professional-grade...
How to add Framing to your photo print
If you have a photo print that corresponds to a size we have for our Framed Prints photo print sizes (8x10, 8x12, 11x14, 12x12, 16x20, 20x20, 20x24, or 24x36), you can easily add Framing options wi...
Card Design Guide
Cards are easy to design and are a versatile way of sending an invitation, holiday greeting, thank you, or announcement for any occasion! You can design your custom card from the ground up or use o...