Pre-paid Visa Gift Cards

Is your Visa Gift Card not working or declining? You will want to be sure you have activated the Gift Card with the issuing company.

Are you experiencing an issue using your Visa Gift Card for online or telephone purchases? The most likely reason is that the merchant’s fraud screening process matches the billing information entered at checkout with the billing information on your Gift Card account.

If the addresses do not match, the card can decline. This particular issue often occurs when the Visa Gift Card is purchased at a grocery store or someplace similar that does not require you to put a name and address on the physical card.

To solve this issue, simply register your card with the issuing bank, ensuring the name and address linked to the account are current and spelled correctly! If you are unsure how to do that, look at the back of your Gift Card. You should be able to locate a website URL or a telephone number to contact their Customer Service.

Some companies may allow you to enter your name and address when you activate your Gift Card online. However, other companies may require you to call the telephone number on the back of the card to do the same thing.

Please Note: Sometimes, consumers mistakenly think they can register Visa Gift Cards on any Visa Gift Card site. However, this is not the case. You must register your Visa Gift Card with the company that issued the card! To find out which company issued your Gift Card, check the back of the card!