Can my print be trimmed for a custom size?
Custom trimmed prints are prints trimmed from a set of standard print sizes; one dimension must match an available length that we offer. Currently, custom trimmed prints are only available for order through the ROES desktop application. For all custom trimmed prints, there is a $12 trim fee on top of the base print price.
PLEASE NOTE: We are unable to print true custom sizes.
To get to the custom prints option in ROES, please follow these instructions:
1. Open ROES and login to your account
2. Click Order Products in the upper right corner of ROES
3. On the Order Products page, click Select A Product in the upper left corner
4. Choose the luster or metallic color corrected/non color corrected catalog
5. Click on the Custom Sizes tab
**If you are on a MAC, you will only see a few tabs displayed. However, if you click the little black arrows in the upper corner, you can scroll through the different tabs until you see the 'Custom Sizes' tab**
Before ordering, you will want to have your image file sized to the final print dimension you need. Please remember, the longest dimension of your image file must match an available length that we offer. For example, a 16” by 19” print cannot be ordered as the longest dimension (19") does not match an available size we offer however, a 16” by 18” can be ordered.
Once you have your image file sized appropriately and have opened your ROES system to access the Custom Sizes tab, you are ready to create your order! Below we have included step by step instructions on how to order your custom trimmed prints: