We often are asked why our ordering software clears the progress of the work you have done when making changes to your album such as, changing the cover type, changing the spread amount, or even changing the page type.
The main reason is, the cover.
If you think about a album and how the cover fits so perfectly around the block or how high it sits when closed, it is relative to how many spreads it has. Any changes you make to the product will clear the Album99 template to account for this, so as to make sure the cover and block fit appropriately.
What if I designed my Album and realize I need to add more spreads?
You are unable to add spreads during the customization stage. To add more spreads, you would need to go back to the beginning stage of the ordering process to choose a higher spread count, which does mean starting over.
What if I have finished designing my Album but have blank spreads I need to remove?
Blank Spreads are unable to be removed from an Album99 project. In order to remove blank spreads you will have to start over with a smaller spread count Album.
What is the least amount of spreads an Album99 can contain?
Album99s cannot contain less than 10 spreads.
What if I need to simply change the color of my Leather or Linen cover?
If you initially chose a leather or linen cover type and would like to switch the color of your cover (i.e. black leather to sterling gray leather or black linen to oatmeal linen) you can add the album into your cart as is once edited. Then, you will proceed to checkout and will want to include a note stating, “Please change cover color from black leather to sterling gray leather", within the special instruction section.
Please advise, we are unable to change cover types. We are only able to change the color of the leather or linen material, if that was chosen.
Note: Any notes left in the special instructions section may delay the production time of the order while Customer Service reviews and makes these changes for you. These changes could also result in a new order number with the adjustments you would like applied. However, none of these changes would require any additional charges from you.