My order didn’t work out - what should I do?
We do not accept returns. However, we guarantee all Color Corrected orders. If there is a problem with your order, Customer Service will work to satisfy your needs by offering a reprint or a form of customer credit that can be used towards a future order. We cannot guarantee Non-Color Corrected orders.
We highly suggest contacting Customer Service with any questions or concerns before submitting your order with us! You can also submit your order with special instructions if you want your order to be reviewed before it enters production.
Modify/ Cancellation Policy
Framed Prints, Blankets, Buzz Books, Pillows, Stockings, Phone Cases, Acrylic Decor, and Infinity Album orders cannot be canceled once submitted.
Contact Customer Service for any modifications or cancellations of ROES or WEB orders (with the exclusion of orders that cannot be canceled) within 30 minutes of submission. Please note, once an order has entered production, we are unable to cancel or modify that order.
Contact us with your Order Issues
Report an order issue by clicking here.